Privacy Policy

PRIVACY POLICY

Effective Date: 10 July 2026
Last Updated: 10 July 2026

1. Who We Are

Mycel Properties is a property agency based in Hua Hin, Prachuap Khiri Khan Province, Thailand. Our website address is: https://mycelproperties.com

We act as an intermediary between property owners/developers and prospective buyers or tenants in the Hua Hin area.

Data Controller:
Mycel Properties
Hua Hin, Prachuap Khiri Khan Province, Thailand
Email: hi@mycelproperties.com

2. What Personal Data We Collect and Why

Contact Forms & Enquiries

When you submit an enquiry or contact form, we collect:

  • Your name
  • Email address
  • Phone number
  • Property preferences and requirements

We also collect your IP address to help prevent spam and abuse.

Purpose: To respond to your property enquiry and provide follow-up services.

Legal basis: Consent (you voluntarily submit the form) and legitimate interest (preventing spam).

Property Viewings

If you arrange a property viewing through our site, we collect:

  • Your contact details
  • Viewing preferences (dates, times, property interests)

Purpose: To coordinate your viewing with the property owner or developer.

Data sharing: This information is shared with the relevant property developer or owner solely for the purpose of facilitating your viewing. We do not share your data with any other third parties for marketing purposes.

3. Cookies

Essential Cookies

If you submit an enquiry, we may set a temporary cookie to remember your form preferences. This cookie contains no personal data and is discarded when you close your browser.

Analytics Cookies

We use analytics cookies to understand how visitors interact with our website. These cookies collect anonymous data about page visits and traffic sources. You can opt out of analytics cookies through your browser settings.

Cookie consent: We request your consent before placing non-essential cookies on your device.

4. Embedded Content from Other Websites

Articles on this site may include embedded content (e.g., videos, images, maps). Embedded content from other websites behaves in the same way as if you visited that website directly.

These third-party websites may collect data about you, use cookies, embed additional tracking, and monitor your interaction with that content.

5. Who We Share Your Data With

  • Property developers or owners: If you submit a property enquiry, your contact details are shared with the relevant party for the sole purpose of responding to your enquiry.
  • Spam detection services: Visitor enquiries may be checked through an automated spam detection service.

We do not sell, trade, or transfer your personal data to outside parties for marketing or commercial purposes.

6. How Long We Retain Your Data

Enquiry records and contact form submissions are retained for up to five years to help us provide follow-up services and maintain our business records. This allows us to recognise returning clients and assist with future property enquiries.

7. How We Protect Your Data

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction.

However, no internet transmission or electronic storage method is completely secure. While we strive to protect your data, we cannot guarantee absolute security.

8. What Rights You Have Over Your Data

Under Thailand’s Personal Data Protection Act (PDPA), you have the right to:

  • Access the personal data we hold about you
  • Correct inaccurate or incomplete data
  • Delete your personal data
  • Restrict the processing of your data
  • Request an export of your personal data in a structured format
  • Object to certain types of processing

To exercise these rights, please contact us using the details at the end of this policy.

We may retain certain data where we are obliged to keep it for administrative, legal, or security purposes.

9. Where Your Data Is Sent

Visitor enquiries may be checked through an automated spam detection service.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised “Last Updated” date. We encourage you to review this policy periodically.

Your continued use of our website after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy or wish to exercise your data rights, please contact us:

Mycel Properties
Hua Hin, Prachuap Khiri Khan Province, Thailand
Email: hi@mycelproperties.com
Website: https://mycelproperties.com